Privacy

Last updated September 28, 2026

Website information

When you request an audit, we collect the business contact details you enter: your name, email, phone, pharmacy name and location, store count, role, and the other answers on the form. We use them only to respond to you and provide our services. We don't sell or share them for marketing. We record basic technical information (IP address and browser type) to prevent spam and abuse.

The website form is not for patient information. Please don't enter patient names, prescription numbers or other health information.

Pharmacy claim data

Claim data is handled only after we sign a HIPAA business associate agreement (BAA) with your pharmacy, and only as that agreement allows. In short:

• We use claim data only to reconcile and recover your refunds.
• We request the minimum necessary: negotiated-drug claims and related payment files.
• Data is encrypted in transit and at rest and stored only with vendors who have signed BAAs with us (our email and file storage run on Google Workspace under Google's BAA). Access is logged.
• We never sell claim data, and we delete it on the schedule set out in your agreement.
• If a breach involving your data occurs, we notify you as HIPAA and your agreement require.

Contact

Questions or requests about your information: junaid@practicaldatawork.com · 847-224-8510.